Ghost Artist Detector — Support
Need help with the Ghost Artist Detector iOS app, Safari extension, or Chrome extension? Here's how to reach us.
Contact
The fastest way to get a response is by email:
When emailing, please include:
- Which app / extension you're using (iOS app, Safari extension, Chrome extension, or Share extension)
- What you were trying to do
- What happened (or didn't happen)
- A screenshot, if applicable
We try to respond within a few business days.
Frequently asked questions
The Safari extension isn't showing up in Safari.
After installing the iOS app, you need to enable the extension manually: Settings → Apps → Safari → Extensions → Ghost Artist Detector and toggle it on. Then refresh any music streaming page you're viewing.
I'm not seeing classification dots next to artists on Spotify or Apple Music.
Tap the Ghost Detector icon in Safari's address bar at least once on the current tab to activate the extension. The extension uses Apple's activeTab model rather than always-on permissions, so you need to grant per-tab access by tapping the icon. Once active, dots appear next to artist names automatically.
The Share extension says "Couldn't check this URL."
The URL probably isn't from a supported music streaming platform. Ghost Artist Detector classifies URLs from Spotify, Apple Music, Tidal, Deezer, SoundCloud, Bandcamp, and Amazon Music. Sharing news articles, social posts, or non-music links won't return a result.
A classification looks wrong.
Use the "Result incorrect? Report →" link in the Safari extension popup to flag the artist. We review every reported classification.
Other channels
- Privacy policy: https://ghost-detect.com/privacy
- Terms: https://ghost-detect.com/terms
About
Ghost Artist Detector identifies AI-generated and ghost artists on streaming music platforms. Learn more at https://ghost-detect.com.